Lorraine Hutzler is the Associate Director of the Center for Quality and Patient Safety at NYU Langone Orthopedic Hospital. She designed, built, and maintains a robust quality infrastructure for the Department of Orthopedic Surgery, with a focus on improving patient outcomes and experience. Among her initiatives were a hospital-wide protocol for universal Hepatitis C screening and treatment; improving patient satisfaction across all patient experience measures; and safe return and disposal of patients’ unused opioid medications at all orthopedic patient sites.
Lorraine is a founding partner of Labrador Healthcare Consulting Services LLC, which focuses on assisting medical facilities and physician practices develop patient safety and quality infrastructure, as well as bundled payment initiatives. She teaches healthcare management courses as an Adjunct Professor at New York University, and is a reviewer for Journal for Healthcare Quality. Lorraine is a member of the New York Association of Healthcare Quality; Healthcare Leaders of New York, American College of Medical Quality, and National Association for Healthcare Quality. Lorraine is an Alumni Leader for the Johns Hopkins University New York City Healthcare Affinity Group and a member of the Johns Hopkins University Second Decade Society. She has an interest in bioethics and the influence of the pharmaceutical industry on physician opioid prescribing patterns.
Lorraine holds a BA in Economics from Johns Hopkins University, and a Master’s of Public Administration in Health Policy and Management from New York University, and is Lean Sigma/Six Sigma certified.